These Terms of Service ("Terms") govern your access to and use of the AI messaging and appointment‑booking service (the "Service") provided by Edgepoint Solutions LLC ("Edgepoint Solutions," "we," "us," or "our"). By accessing or using the Service, you agree to these Terms.
The Service uses artificial intelligence to help businesses respond to messages received through Instagram and Facebook Messenger and to schedule appointments through connected tools. You are responsible for reviewing your configuration, including whether replies are sent automatically or after human approval.
You must be at least 18 years old and authorized to bind your business to these Terms. You are responsible for the accuracy of the information you provide and for maintaining the security of your account credentials.
The Service integrates with third‑party platforms including Meta, Google, and Square. Your use of those platforms is governed by their own terms. We are not responsible for the availability, accuracy, or actions of third‑party platforms, and access may change or be discontinued.
Replies are generated by AI and may occasionally be inaccurate or incomplete. We provide tools such as approval mode and escalation to help you maintain quality, but you are responsible for reviewing outputs. The Service is provided as an aid and does not constitute professional advice.
Fees, if any, will be described at the time you subscribe. Unless otherwise stated, fees are non‑refundable except as required by law.
We retain all rights in the Service and its software. You retain rights in your business content and data. You grant us a limited license to use your content solely to provide and improve the Service.
You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or use the Service in a way that risks harm or platform violations. Upon termination, we will handle your data as described in our Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EDGEPOINT SOLUTIONS LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUES, ARISING OUT OF OR RELATED TO THE SERVICE.
We may update these Terms from time to time. We will post the updated version here and revise the "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance.
Edgepoint Solutions LLC
Email: edgepointsolutionslimited@gmail.com